Once your order has shipped, you’ll receive a shipping confirmation email with your tracking number. Enter it on our Track Order page to view delivery updates.

Order handling takes 1–3 business days, followed by an estimated 5–12 business days in transit after shipment. Delivery times are estimates and may vary due to carrier delays, weather, or peak periods.

Check the size guide on the product page and compare the measurements before ordering. If you need help, contact us with the product name and your measurements.

Contact hello@julianvoss.co with your order number and details of your request. For a damaged, defective, or incorrect item, contact us immediately. Please review our Refund Policy for eligibility, conditions, and return instructions before sending anything back.