We accept returns within 30 days of delivery for your peace of mind.
To start a return, email us at hello@julianvoss.co with your order details.
Exchanges: The quickest way to exchange is to return your item and place a new order once the return is accepted.
Refunds: Once your return is received and inspected, we'll notify you of approval. Approved refunds are processed to your original payment method within 10 business days.
EU & EEA Customers: You have the right to withdraw from your purchase within 14 days of receiving your order, for any reason. Return shipping costs are at your expense. Full reimbursement, including standard delivery costs, is processed within 14 days of receiving the returned goods.
